15 May'24
16 May'24
1 room, 2 guests
Hotel Deep
The Mall Road, Uttarakhand | Wed, 15 May - Thu, 16 May | 1 Room, 2 Adults
₹3,125
₹2,500
/ night + ₹531 taxes & fees
Hotel Deep
3-star Hotel · The Mall Road, Mussoorie
3.3
10+ ratings
Good And Tasty Food ·
Convenient For Marketing
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Air conditioning
Housekeeping services
Lift/ Elevator
Restaurant
Parking
Doctor on call available
Property rules
Check-in: After 01:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
See all 68 photos
₹2,500
+ ₹531 taxes & fees
/ night
₹3,125
20% off
No cost EMI from ₹1,010
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.3
10+ ratings
5
2
4
7
3
0
2
2
1
2
2.4
4.0
2.0
3.5
AI generated summary from recent guest reviews
Location
3.0
Guests have praised the hotel's location for its proximity to public transportation and nearby restaurants. The hotel is also situated near popular attractions, making it a convenient choice for travelers. The overall safety and vibe of the hotel's location have been positively mentioned, along with its walkability and road accessibility.
Convenient Location
Public transportation
Nearby attractions
Safety
Room Comfort
--
Too few ratings
Travelers have praised the spaciousness and cleanliness of the rooms at this hotel, as well as the comfortable beds. They also appreciate the efficient housekeeping service and in-room dining options. Noise levels are generally low, ensuring a good night's sleep.
Spacious Room
Clean Room
Service
3.6
Travelers say there are mixed reviews about service, with some guests finding the staff professional and supportive, while others experienced slow room service and unanswered phone calls.
Staff Behavior
Service
Dining Variety
--
Too few ratings
Travelers are praising the breakfast spread and quality of food at the hotel. They appreciate the variety of food options available and the availability of tables. Some mention the presence of an on-site restaurant and unique dining experiences such as candle-light dinners and live music.
Breakfast Spread
Food Quality
Cleanliness
--
Too few ratings
Travelers have mixed opinions about the cleanliness of the hotel. While some guests mention tidy rooms and well-kept facilities, others have reported cleanliness issues in rooms and bathrooms. The cleanliness of the linen and beds is generally praised, and overall hygienic standards are considered satisfactory.
Cleanliness
Value For Money
3.7
Some guests mentioned that the room rates were reasonable and reflected the quality of their stay, while others felt that the dining costs were a bit overpriced. However, the majority of guests found the overall cost of their stay to be worth it.
Value for Money
Reviews
The best hotel in Mussoorie
5/5
·
Daydream30413571028 on Mar 02, 2024
I went to Mussoorie with my family and stayed at Hotel Deep. It's an incredible hotel with stunning views, comfortable rooms, and a super friendly staff. The location is spot on, close to all the attractions. I had an amazing stay and would definitely recommend it!
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Good Stay in heart of Mussorie
5/5
·
satyapalsingh1 on Aug 31, 2023
Good hotel but we were provided a small room…staff is very nice and good food quality with prompt desk and room service…limited Parking is also available for some cars, cleanliness must be increased to avoid stinking bathrooms
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A Picturesque Haven with Spacious Serenity
5/5
·
Pakhi S on May 22, 2023
I recently had the pleasure of staying at this hotel that not only offered breathtaking views but also provided spacious and comfortable rooms. This review aims to highlight the remarkable qualities of this hotel, making it an exceptional choice for travelers seeking both aesthetics and ample space.
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Bood stains on the toilet seat, used bedsheets, hotel staff without masks, dirty room telephone, rude & misbehaved staff, unsafe
1/5
·
Excursion61143254813 on Aug 28, 2022
THE WORST HOTEL IN THE HISTORY OF MANKIND! Where do I even start? I wish I could give a negative ratings but unfortunately that option is not available. As we were traveling by bike, it took us way too long to travel to Mussourie due to heavy rain. Do not even expect a polite or a civilized welcome because the staff here is completely unruly and untrained. Despite calling in to inform about a late check in, there were no towels or toiletries in the room. A 'single towel' was provided for 2 terribly drenched people. Zero on brains. After requesting for another one, we were told they do not have towels. Are you even kidding me! BLOOD STAINS IN THE WASHROOM The highlight of the room is definitely the washroom. Dear future travelers, if you guys happen to be lucky enough like us, you might find better patterns made out of BLOOD on your toilet seat as we did. Maybe the artist was not in the mood. Please check the attached pictures. Jokes apart, even after reporting the incident to the hotel staff, all we could get back is " Sorry, there is no staff from the sanitation team to clean the seat, please manage till the next morning". After a heated discussion at the reception and literally begging our way out of the situation, the night duty guy at the front desk sent a man from the housekeeping staff who had the audacity to yell in our face "Thoda sa khoon hi to hai, kya ho gaya". I lost my mind at that very moment. The guy was extremely lazy, rude, misbehaved and reluctant to take care of the very basic thing he was sent to do to our room late at night - CLEAN THR BLOOD STAINS ON THE TOILET SEAT AND SANITIZE IT TO PREVENT FURTHER INFECTION. Instead he thought it would be a better idea to thrash & insult the guests. Cherry on top of the cake - he banged the main door in faces on his way out mumbling nonsense while upset about disturbing him for this apparently irrelevant thing as per him. I would also like to add the the bedsheet had disgusting brown stains accompanied by a terribly dirty and dusty room phone (pictures attached). Zero COVID norms followed. -100 stars for cleanliness. The next morning I personally reported the incident to the owner of the Property Deepak Gupta hoping he would probably give the staff a piece of his mind and offer an apology. Nothing of that sort happened. Instead of addressing the issue at hand, he was busy chit chatting on WhatsApp and back to back calls while I was sitting in his face narrating the entire episode. He decided to immediately leave the scene in the mid of the conversation which happened totally unannounced. To sum up, Team Ibibo, I request you to permanently Blacklist Hotel Deep & take a strict action against the property. Future travelers, only visit the place if you wish to come back with UTI, infections, COVID and other diseases that the property and Ill trained and uneducated staff onsite is distributing freely due to their utterly careless attitude to their guests. Hotel Deep, you guys are fortunate that I was in a rush to travel back or else I would have called the cops on you! Shut down your property! You guys are single handedly capable of bringing in the next wave of COVID and even discovering new diseases in the entire town of Mussourie. Disgustingly rotten place! Sanitation and hygiene is something which is expected out of any property involved in hospitality business. I was not hoping a five star treatment but basic ground level cleanliness like clean washrooms and bedsheets along with a civilized staff is extremely important. Please do not visit this property ever!!!!!!!!
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In Hotel Deep, 3 rooms booked for 3 days (25th Dec.,2021 to 28th Dec.,2021). Near to Mall Raod.
3/5
·
amarjeet_61 on Jan 17, 2022
Nice Location, Sun-facing, Mountain view from Windows (Super Deluxe Room), equipped with Full of Furniture. Basic Services like Room Heater, Tissue papers, Extra Blankets, Hangers are missing in rooms. The heater is on paid basis Rs. 600/- per day even in Super Deluxe rooms. Housekeeping Service not good. All doors of 3 Super Deluxe rooms are with high cheen-cheen sound while opening or closing and disturbing all the time like very low-quality doors. Poor signal of Cable and Wi-Fi connection and frequent light failure. Water Buckets and Mugs in the bathroom are of poor quality and leaking. Bathroom Chowki was broken and provided other old chowki after 3-4 reminders. Geysers start after 7 a.m. even in chilly weather. Toothbrush kit expected in these rooms. No Hot Water Cattle or tea maker is provided even in High Tariffed Super Deluxe rooms. Food quality is good and tasty. I liked Kitchen Service. Lift is up to the 2nd floor and not the 3rd-4th floor. Parking is not available. Staff asks for 2% extra against Card Payment.
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Location
The Mall Road, Mussoorie, Uttarakhand, 248179
Rooms available
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Deluxe Room (Non View)
224.0 sq.ft
Accessible by elevator
Air conditioning
Attached bathroom
Bottle of Water
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹2,500
+ ₹531 taxes & fees
/ night
₹3,125
20% off
No cost EMI from ₹1,010
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,060
+ ₹650 taxes & fees
/ night
₹3,825
20% off
No cost EMI from ₹1,237
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹669
/ night
by
+ 1 other inclusions
₹4,372
+ ₹929 taxes & fees
/ night
₹5,465
20% off
No cost EMI from ₹1,767
Super Deluxe Room
210.0 sq.ft
Attached bathroom
Blanket
Fan
Laundry
Shower
+ 9 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,500
+ ₹744 taxes & fees
/ night
₹4,375
20% off
No cost EMI from ₹1,415
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,060
+ ₹863 taxes & fees
/ night
₹5,075
20% off
No cost EMI from ₹1,641
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
+ 1 other inclusions
₹5,372
+ ₹1,142 taxes & fees
/ night
₹6,715
20% off
No cost EMI from ₹2,171
Premium AC Room
Air conditioning
Attached bathroom
Blanket
Free toiletries
WiFi Access
+ 12 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
₹4,000
+ ₹850 taxes & fees
/ night
₹5,000
20% off
No cost EMI from ₹1,617
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹669
/ night
by
₹4,560
+ ₹969 taxes & fees
/ night
₹5,700
20% off
No cost EMI from ₹1,843
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹859
/ night
by
+ 1 other inclusions
₹5,872
+ ₹1,248 taxes & fees
/ night
₹7,340
20% off
No cost EMI from ₹2,373
Family Suite
400.0 sq.ft
Accessible by elevator
Air conditioning
Attached bathroom
Bottle of Water
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
₹5,500
+ ₹1,169 taxes & fees
/ night
₹6,875
20% off
No cost EMI from ₹2,223
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
by
₹6,620
+ ₹1,904 taxes & fees
/ night
₹8,275
20% off
No cost EMI from ₹2,841
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,339
/ night
by
+ 1 other inclusions
₹9,244
+ ₹2,658 taxes & fees
/ night
₹11,555
20% off
No cost EMI from ₹3,967